Not sure how this list was origianlly generated, but I have had it for some time now; Be brief, be bright and be gone. Take notes, really good notes. The customer is not always right. Know you customer better than they do. Your manager\boss will always ask you a ? you have not asked your customer. Your territory will get cut. You will get screwed on a commission check. You will probably fail more and become more successful in the process. You need to think of what is next, not of what has happened. Stop making up scenarios of what might happen and focus on what you can make happen. You are often misjudged by your superiors, but rarely misjudged by your subordinates. Change happens, deal with it. Don't believe your press clippings, either way. Manage the process & not the product. A customer will lie to you. Set & manage expectations to your customer and within your own company. If the product you sell actually does what you say it does, count yourself lucky. You can't l...
From my Dad, who can fracture an "ism" with the best of them: "You can lead a horse to water but that is water under the bridge."