This actually happened to another company I am familiar with; After a 146 presentations to qualified prospects, in which none of the overtures successfully resulted in a sale, one prospect in an unusually candid and clear moment summed up the product to Rich (no longer working there) the sales guy as follows: "Rich, I have to be honest. Your product is underwhelming." Thankfully this prospect stopped the madness, the company folded, and the product is now secured away in the same warehouse that contains the "Ark of the Covenant."
From my Dad, who can fracture an "ism" with the best of them: "You can lead a horse to water but that is water under the bridge."