Skip to main content

Pigeon-holing the Team

For lack of better phraseology pigeon-holing is the process whereby incoming executives, and employees are automatically placed into skill set buckets based on what their perceived role has been in the company.

Newly hired executives quickly place personnel in functional buckets to more quickly define roles and responsibilities as they move their preferred players into roles throughout the organization. This has a two pronged effect.

First it is easy for the new executives to pigeon–hole existing employees as a time saver to move their quickly to their agenda. By tagging an employee with a “sales guy” or an “operational guy” label the employees can then be rapidly slotted into the new organization. This allows for the quickest implementation of the new model and clears the transition path for the newly hired executive employees. So all of our employees get secretly (or in some cases not so secretly) voted into pigeon-holes to allow new execs to set a foundation organizational hierarchy.

Second is the side effect is what the pigeon-hole–ee experiences. The newly created organizational role hierarchy is typically not well received as it is completed and implemented with little regard to actually looking into how to maximize existing employees’ future contributions. Because early stage start-ups require a head that fits many hats i.e. Federal Sales, Sales Management, Channel Management, OEM business, HR, Sales Operations, Marketing, Facilities Management, you get to be the happy recipient of one of these roles based, more likely than not, what roles are not filled by incoming hires. If the employee is an excellent sale manager, but the new execs have their favorite Sale Manager (one they are familiar with) you get to wear a hat that may not fit as well as another.

This is common practice. I have consulted with early stage start up companies and as growth proves out the model, additional skill sets are required. However to rationalize the pigeon-holing for expedience sake as, “He/She doesn’t do this well” or “He/She did not do that” is a short cut that causes more turmoil than it fixes when the troops who fought the initial fight are told their role is “x” and they will take it or leave it.

Bottom line; transition from survival mode to growth mode is difficult enough. It is important to keep key contributors contributing. Without all the accomplishments of everyone, there would be no opportunity for the new execs to pigeon-hole. It is neither right nor wrong, it just is.

Comments

Popular posts from this blog

Death of a Sales Team, One by One

While participating in a rather tedious discussion of the sales team effectiveness, well in this case its ineffectiveness, I heard the following; “They (meaning any sales person on the team) can just call on their contact network while we ramp lead gen.” Yikes. While the words stung my ex-sales person ears I thought there has to be an “ism” for this start up phenomena. That is a start up hires a salesperson who has a strong Rolodex and expects them to generate business from this Rolodex as a means to ramp to quota while the company gets its marketing house in order. The inevitable end result is the salesperson exhausts his or her contact database and ends up on a PIP (Performance Improvement Plan) and then is let go for under achieving. Then it hit me; Rolodeath. This is the “ism” I am looking for to describe this group think outcome. Imminent death for a salesperson occurs by allowing them to exhaust their personal network with no real lead gen in sight. Anyone? Buehler?

Healing After Surgery - The Neo Age Way

On January 22nd of the year of the hare I wiped out on my road bike and managed to implement a Class III separation of my Acromioclavicular Joint (AC Joint). For us lay persons that is a joint in your shoulder. On February 2 (also year of the hare) I had the joint surgically repaired and have been recovering ever since, and let me tell you it hurts. One part of the healing process is the unsolicited advice on healing from all persons who you may call friends or at least call acquaintances. Thought I would share some of the suggestions I get from my unpaid group of advisors on healing my shoulder: I call them my ill-advisors, that is people who tell me they know someone who had something similar to what I am going through and they have the best 'cure.' Here are the best so far: Vitamin D3 - or calciol which is a form of Vitamin D structurally similar to steroids and has all kinds of good benefits for healing, except it's poisonous in large doses. Acupuncture - c'mon you ...

It's all downhill from here...

It is said that every dog has its day. For every action there is an equal and opposite reaction. That you have to know when to hold them and know when to fold them. An apple a day. Dip it don't soak it. You're eyes will get stuck like that. Two men enter one man leaves. Would you like that super sized. Live in the moment. The journey is the reward (and they are touring again). Good men are hard to find. A bird in hand. Every rose has its thorn. Hold your horses. Take it down a notch. Pin your ears back. You can’t take it with you. Don’t pick at it. Pick your battles. Pick your poison. An ounce of prevention. This goes to eleven. Open the pod bay doors. I’ll be back. Phone home. Show me the money. Plastics. You ain’t seen nothin’ yet. You can’t handle the truth. There’s no place like home. Stupid is as stupid does. Don’t stop believing. Don’t tug on Superman’s cape. Two out of three ain’t bad. Finally a broken clock is right twice a day and stop - Hammertime. It is with tremen...