Skip to main content

Pigeon-holing the Team

For lack of better phraseology pigeon-holing is the process whereby incoming executives, and employees are automatically placed into skill set buckets based on what their perceived role has been in the company.

Newly hired executives quickly place personnel in functional buckets to more quickly define roles and responsibilities as they move their preferred players into roles throughout the organization. This has a two pronged effect.

First it is easy for the new executives to pigeon–hole existing employees as a time saver to move their quickly to their agenda. By tagging an employee with a “sales guy” or an “operational guy” label the employees can then be rapidly slotted into the new organization. This allows for the quickest implementation of the new model and clears the transition path for the newly hired executive employees. So all of our employees get secretly (or in some cases not so secretly) voted into pigeon-holes to allow new execs to set a foundation organizational hierarchy.

Second is the side effect is what the pigeon-hole–ee experiences. The newly created organizational role hierarchy is typically not well received as it is completed and implemented with little regard to actually looking into how to maximize existing employees’ future contributions. Because early stage start-ups require a head that fits many hats i.e. Federal Sales, Sales Management, Channel Management, OEM business, HR, Sales Operations, Marketing, Facilities Management, you get to be the happy recipient of one of these roles based, more likely than not, what roles are not filled by incoming hires. If the employee is an excellent sale manager, but the new execs have their favorite Sale Manager (one they are familiar with) you get to wear a hat that may not fit as well as another.

This is common practice. I have consulted with early stage start up companies and as growth proves out the model, additional skill sets are required. However to rationalize the pigeon-holing for expedience sake as, “He/She doesn’t do this well” or “He/She did not do that” is a short cut that causes more turmoil than it fixes when the troops who fought the initial fight are told their role is “x” and they will take it or leave it.

Bottom line; transition from survival mode to growth mode is difficult enough. It is important to keep key contributors contributing. Without all the accomplishments of everyone, there would be no opportunity for the new execs to pigeon-hole. It is neither right nor wrong, it just is.

Comments

Popular posts from this blog

BOP, MOP and Stop Negotiations

One of the clients I worked with wanted a refresher course on negotiation. And not the full page ad like you see in the airline magazines next to the ad for; “even cheaper and just as effective” noise cancelling headphones. They specifically asked for a catchy outline that sales people can even remember. So I negotiated a fee and introduced them to the BOP, MOP and STOP method. Now I am not a negotiating expert but have negotiated comprehensive agreements with HP, Boeing, Intel, Fannie Mae, Lockheed Martin, etc. So I get it. Here is the mindset I proffered to be taken into every negotiation; BOP; is defined as the Best Outcome Possible, highest price paid for the product/service one can conceive to be realistic under perfect circumstances. MOP; is the Minimal Outcome Possible or the lowest price you will accept for your product and service in a negotiated agreement. STOP; is any number below MOP that is unacceptable value and you walk away from the negotiation. Now I purposefully omitt...

Competitive Marketing MashUp

One side job I have is as a business spokesperson for our company. In one particualr presentation to a captive audience (something in NY if I recall correctly) I mashedup marketing speak from a number of companies familiar to the audeince. Needless to say my mashup made as much sense as its individual components; "Our solution paradigm offers a higher level of transparency to your organization by automating unstructured content to help you meet your intellectual capital challenges through contextualization, semantic network cartridges and an aggregation layer that provides data agnostic access to heterogeneous information sources, all while providing exceptional accuracy due to our collaborative filtering and relevance algorithms. Concept matching technology and active folders can automatically create taxonomies and build social networks to better connect your carbon-based resources to your silicon assets. ESP and EIEIO technologies will allow your employees to execute a technical...

Yosemite’s Most Passive Aggressive Couple

This is true. On a road trip back from Colorado with my brother who I will call; my brother, we had planned stops in Zion National Park, Tehachapi CA, lunch in Fresno, and Yosemite. I will skip the initial portion of the road trip and move right to the arrival at Yosemite. This is in the late February 2008. The skies were angry that day my friends. Actually we had missed the big snow the week before and were entering Yosemite from the Highway 41 side as it winds, and it does wind, its way to Yosemite. The staff at the park’s entrance was it usual proud self but they look was a bit different. The winter staff had a visual edge to them, almost a Sci-Fi channel original movie look. Not undead, but not Fit TV either. Anyhow I digress. After a quick awkward howdy and, “Hey is the park beautiful this time of year?” type banter we checked out the Sequoia grove hike and it was too late in the day to muster the two mile hike in the snow to see the giants of the cellulose world. So we pulled out...